Returns & Exchanges

At Jcardiecast, we want you to love your fashion finds, which is why we offer a 30-day return window for items in their original, unworn condition with tags attached. If your purchase isn't quite right, our simple process ensures a hassle-free exchange or refund to your original payment method.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all clothing tags and hygiene seals remain intact and undamaged.

• 3.
  Ship the Items

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned garments, we will process your refund or ship your exchange within 5-7 business days.